I UNDERSTAND THAT CHECK OUT TIME IS 2:00 PM. IF I PICK UP MY PET AFTER 2:00 PM, I WILL BE CHARGED FOR AN ADDITIONAL NIGHT OF BOARDING.

EXCEPTIONS TO WAIVE THE AFTER 2 CHARGE:

• Saturday- We are closed after 2PM
• Sunday- Afternoon hours are 1PM-4PM
• Grooming- If you opt out to have your pet bath/groomed while boarding, the after 2PM fee is waived.

• Monday-Friday: 7 AM-5 PM
• Saturday: 9 AM – 2 PM
• Sunday: 1 PM – 4 PM

*ALL GUESTS WILL RECEIVE A CAPSTAR UPON CHECK IN. THIS IS A FLEA PREVENTIVE PILL THAT WORKS IN 20 MINS AND LASTS FOR 24 HRS. THIS ENSURES OUR FACILITY REMAINS FLEA FREE FOR EVERYONE.

Basic Boarding Rates:
The Boarding Rate is a flat rate per night for each guest. If you have multiple guests sharing a room you will receive a $5 discount per night of boarding off your total bill.
All rooms include: a Sherpa mat along with food and water dishes. Housekeeping is performed daily. Each pet receives multiple outside potty breaks in secured areas.

Cancellation Policy:
Cancellations w/ less than a 24 hour notice and “No Shows” will result in a $25 surcharge to be paid before the next visit or reservation is taken.

1. Owner agrees to pay all the cost for special services requested for the pet during the time it is in the care of the facility.
2. Owner agrees to pay all veterinary cost for the pet during the time it is in the care of this facility.
3. Owner further agrees that the animal shall not leave the facility until all charges are paid to the boarding facility.
4. Should the pet become ill or the state of the animal’s health require professional attention, the boarding facility, at its sole discretion may engage the services of a veterinarian or administer medicine or give other requisite attention to the animal, and the expenses thereof shall be paid by the owner.
5. The boarding facility shall exercise reasonable care for the pet delivered by the owner, to the facility, for boarding or grooming. It is expressly agreed by the owner and the boarding facility that the boarding facility’s liability shall in no event exceed the lesser of the current chattel value of the pet of the same species or the sum $200.00 per animal. The owner agrees to be solely responsible for any and all acts of behavior of said pet while it is in the care of the facility.
6. All charges incurred by the owner shall be payable upon pick up of the pet. The boarding facility shall have, and is hereby granted, a lien on the pet for any and all unpaid charges. The boarding facility may excuse its lien right upon 10 days written notice to the owner, by certified mail, to the address on permanent record. The boarding facility may dispose of pet for any and all unpaid charges at private or public sale or any other method the facility deems appropriate, in the sole discretion of the facility and the owner specifically waives all statutory or legal rights to the contrary. If such sale shall not secure a price adequate to pay charges, then the owner shall be liable for the difference.
7. The owner specifically represents to the facility that the pet has not been to exposed Rabies, Parvo, or Distemper within 30 days prior to current services, and further, said pet has received an annual Rabies, Distemper Parvo, and Kennel Cough vaccination which can be confirmed by the veterinarian listed on the permanent computer or the original boarding contract. If said vaccines cannot be confirmed the facility has the authority to have any or all said vaccinations administered at the owner’s expense.

Notice: Any pet arriving with fleas or ticks will be treated at the owner’s expense. If required, for any reason , a bath will be given at owner’s expense. In addition, the boarding facility reserves the right to refuse services at any time for any reason regardless of reservations or prior arrangements.